Terms & Conditions
Booking and Deposits
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All appointments require a non-refundable deposit to secure your booking.
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Appointments will only be confirmed once the deposit has been received. Until then, your requested time slot remains open and may be offered to other clients.
Rescheduling Policy
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If you need to reschedule, please provide at least 24 hours’ notice.
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Rescheduling within less than 24 hours may result in forfeiture of your deposit and require a new deposit for the next booking.
Cancellations and No-Shows
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Deposits are non-refundable under any circumstances, including cancellations or no-shows.
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Failure to attend your appointment without notice will result in the loss of your deposit.
Late Arrivals
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Please arrive on time for your appointment. Late arrivals may shorten your treatment time or result in cancellation without refund.
Health and Safety
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Clients must disclose any skin conditions, allergies, or health concerns prior to treatment.
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The business reserves the right to refuse service if it is deemed unsafe or unsuitable for the client.
Payment
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Remaining balance is due on the day of your appointment.
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Accepted payment methods will be communicated at the time of booking.
Results Disclaimer
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Individual results may vary based on skin type, lifestyle, and adherence to aftercare instructions.
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Treatments are intended to improve skin appearance but cannot guarantee specific outcomes.
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The business is not responsible for dissatisfaction with results unless caused by negligence.
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Follow-up treatments may be recommended for optimal results, but these are at the client’s discretion and expense.
Aftercare Responsibilities
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Clients are responsible for following all aftercare instructions provided by the business to maintain results and minimize risks.
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Failure to follow aftercare guidelines may affect treatment outcomes and could lead to adverse reactions.
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The business is not liable for complications or unsatisfactory results arising from non-compliance with aftercare advice.